LAW 34/2002

Company Name: Kosday Solutions S.L.
Postal Address: Barakaldo, Bizkaia. Spain
Phone: +34 946411912
TAX ID: ESB95878674


During the first 30 days from the date of purchase, if you have technical problems or errors that prevent you from using the product on your computer, contact our support. We will do our best to solve the problem. If we do not get it, and you can not make it work, we’ll give you back the money.


Kosday Solutions S.L., (hereinafter Kosday), with registered offices at Barakaldo (Vizcaya – Spain) in compliance with the provisions of Spanish Law 34/2002 on Information Society Services and Electronic Commerce (hereinafter LISSEC), hereby notifies the User, prior to the rendering of services:

a. The User undertakes to read the contents of these General Terms and Conditions and Privacy Policy (hereinafter the Conditions) carefully.

b. The User undertakes to enter the personal details and any additional information required for the service to be provided.

Kosday Solutions S.L. guarantees, by means of the contents of the Conditions, to comply fully with applicable consumer protection legislation in order to protect the legitimate interests of users throughout the entire process of contracting the products, services, content and/or tools offered via the website.

The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with KOSDAY SOLUTIONS, S.L.


For the purposes of the provisions of RGPD of April 27, 2016, KOSDAY SOLUTIONS, S.L. informs the User of the existence of an automated processing of personal data created by and for KOSDAY SOLUTIONS, S.L. and under their responsibility, with the purpose of carrying out the maintenance and management of the relationship with the User, as well as the work of information. At the time of acceptance of these general conditions, KOSDAY SOLUTIONS, S.L. will require the User to collect essential data for the provision of their services.

The completion of the registration form is mandatory to access and enjoy certain services offered on the web. Failure to provide the requested personal data or failure to accept this data protection policy means that it is impossible to subscribe, register or participate in any of the promotions in which personal data are requested.

For the purposes of the provisions of RGPD of April 27, 2016, we inform you that the personal data obtained as a result of your registration as a User, will be incorporated into a file owned by KOSDAY SOLUTIONS, S.L. with C.I.F B95878674 and address at ZORRILLA 21 4ºA, BARAKALDO, 48902, BIZKAIA, having implemented the security measures established in Royal Decree 1720/2007, of June 11.

The User is solely responsible for the veracity and correctness of the data included, exonerating KOSDAY SOLUTIONS, S.L. of any responsibility in this regard. Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them properly updated. The user agrees to provide complete and correct information in the registration or subscription form. KOSDAY SOLUTIONS, S.L. does not answer for the veracity of the information that is not of own elaboration and of which another source is indicated, reason why neither assumes any responsibility as for hypothetical damages that could be originated by the use of said information. KOSDAY SOLUTIONS, S.L. reserves the right to update, modify or eliminate the information contained in its web pages and may even limit or not allow access to said information. Exonerates KOSDAY SOLUTIONS, S.L. of responsibility for any loss or damage that the User may suffer as a result of errors, defects or omissions, in the information provided by KOSDAY SOLUTIONS, S.L. provided that it comes from sources other than KOSDAY SOLUTIONS, S.L .

The User may direct their communications and exercise the rights of access, rectification, deletion, limitation, portability and opposition in the Internet address to www. or by ordinary mail addressed to KOSDAY SOLUTIONS, S.L., Ref. RGPD, in ZORRILLA 21 4ºA, BARAKALDO, 48902, BIZKAIA. To exercise these rights it is necessary that you prove your personality in front of KOSDAY SOLUTIONS, S.L. by sending a photocopy of a National Identity Document or any other means valid in Law. However, the modification or rectification of your registration data can be made on the site itself, identifying, previously, with your username and password.

KOSDAY SOLUTIONS, S.L. has adopted the security levels of protection of the Personal Data legally required, and seeks to install those other means and additional technical measures available to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data provided to KOSDAY SOLUTIONS, SL will not be responsible for any damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, motivated by causes beyond KOSDAY SOLUTIONS, S.L .; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as of damages that may be caused by third parties people through illegitimate interference beyond the control of KOSDAY SOLUTIONS, SL, however, the User must be aware that security measures on the Internet are not impregnable.

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the automated processing thereof by KOSDAY SOLUTIONS, S.L., in the manner and for the purposes indicated in this Policy for the Protection of Personal Data. Certain services provided on the Portal may contain specific conditions with specific provisions regarding the protection of Personal Data.


Kosday may on occasions use cookies on its website. These will be used to personalize pages on the website or to remind you to register products or services. If you do not want Kosday to use cookies in this way on your browser, you should configure your browser to reject them or to notify you when a website tries to insert a cookie on your browser. If you opt to reject cookies, this may affect the use of some of the products and services on the website.

Kosday uses the latest technology on its website to guarantee the protection of information. Kosday guarantees that the contracting of products and services will be carried out in a secure environment.

A secure environment is indicated by a padlock symbol in the browser status bar or the letter “s” after http in the address field of the browser.

Kosday may store and make use of the IP addresses of users of this website in order to analyze trends, administer the website and monitor the use of the entire website. Kosday does not associate IP addresses with personally identifiable information.


Kosday is not responsible for web pages linked to its website, and will not therefore be responsible for the contents on any such website. Users consult such web pages at their own risk, under their own terms, conditions and legal notices for which Kosday is not responsible.


Kosday holds the intellectual and industrial property rights over the elements that comprise the website, such as the trade names, trademarks, designs and symbols. These include, but are not limited to, the copyrights on logos, colour combinations, the choice and form of presentation, web page source code, menus, browser buttons, HTML code, Java applets, texts, images, graphics, as well as any other content of the web page related to products and services provided by Kosday.

The User undertakes to respect the intellectual and industrial property rights of the website and of the products, contents and tools. To this end, the User will refrain from copying, reproducing, distributing, making available or publicly communicating website content, without prior written authorisation Kosday. In this event, the User will always act in accordance with the following conditions:

Any total or partial reproduction of the website, or of the tools or contents, must include the Kosday copyright notice: Kosday 2017. All rights reserved”;. Similarly


The present contractual conditions are governed by applicable Spanish legislation.

In the event of any doubt or disagreement about the interpretation of the provisions herein or their effects, the only competent authority will be the Bilbao Courts of Justice. The Us xpressly renounces any other jurisdiction that may correspond to him or her.


All notifications, requests, petitions and other communication carried out by the parties with respect to the present general terms and conditions must be written and sent by registered post or burofax to the other party at their postal address.


Cookie is a file that is downloaded to your computer to access certain web pages. Cookies allow a website, among other things, store and retrieve information about browsing habits of a user or their equipment and, depending on the information they contain and the way you use your computer, can be used to recognize the user .. The user’s browser stores cookies on your hard disk only during the current session occupying a minimum space of memory and not damaging the computer. The cookies do not contain any specific personal information, and most of them are deleted from the hard drive at the end of the browser session (so-called session cookies).

Most browsers accept cookies as standard and, independently thereof, allow or prevent the security settings in temporary or stored cookies.

Without their consent-through activation of cookies in your browser-no in cookies we will link the stored data with personal data provided at the time of registration or purchase.


Cookies techniques: those that allow the user to navigate through a website, platform or application and use of the different options or services it exist as, for example, control traffic and data communication, identify the session, access to restricted parts, remember the elements of an order, make the buying process an order, make an application for registration or participation in an event, use security features, while browsing store content for broadcasting videos or sound or share content via social networks.

Cookies Customization: those that allow users to access the service with some features of a general nature based on a predefined set of criteria the user terminal such as would be the language, the type of browser through which access to the service the locale from which you access the service, etc.

Cookies analysis: These are well treated by us or by third parties, allow us to quantify the number of users and thus the measurement and statistical analysis of the use made by users of the service offered. To analyze this browsing on our website in order to improve the supply of products or services we offer.

Advertising cookies: These are either processed by us or by third parties, allow us to manage as effectively as possible the offer of advertising spaces in the website, adapting the content of the ad content or use requested service they make of our website. So we can analyze your browsing habits on the Internet and we can show related advertising to your profile navigation.

Behavioral advertising cookies: those that allow the management, in the most effective manner possible, of advertising spaces, if the publisher has included a website, application or platform from providing the requested service. These cookies store information on user behavior obtained through the continuous observation of your browsing habits, allowing to develop a specific profile to display ads based on the same


The web site may use third-party services, on our own, compile information for statistical purposes, to use the Site by the user and for providing other services relating to website activity and other Internet services.

In particular, this website uses Google Analytics, a web analytics service provided by Google, Inc. registered in the United States with headquarters at 1600 Amphitheatre Parkway, Mountain View, California 94043. To provide these services, they use cookies that collect information, including the IP address of the user, which will be transmitted, processed and stored by Google on the terms set out in the Web. Including the possible transmission of such information to third parties for reasons of legal requirement or where such third parties process the information on behalf of Google.

The User recognizes its potential to reject the processing of such data or information by rejecting the use of cookies by selecting the appropriate settings for this purpose in your browser. While this option of blocking cookies on your browser may not allow full use of all the functionality of the Website.

Can you allow, block or delete cookies installed on your computer by configuring your browser options installed on your computer:

  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
  • Safari